Susan O'Connell, LCSW

Susan O'Connell is a licensed Clinical Social Worker in the state of Wisconsin with 35 years of professional experience. She began her career focusing on addictions, working directly with people affected by substance use and supporting their family members, and over time she expanded her practice to include depression, stress and anxiety, relationship challenges, grief and loss, chronic medical issues, caregiver strain, and compassion fatigue.

She meets each person where they are, helping clients identify strengths and build practical plans for the changes they want to make. Susan values the courage it takes to seek help and aims to make people feel seen and supported rather than alone in their struggles.

Trained in a range of treatment methods, she emphasizes staying current with evolving approaches and leans heavily on Cognitive Behavioral Therapy - a method that links thoughts, feelings, and behaviors - and Acceptance and Commitment Therapy - an approach that fosters psychological flexibility and values-driven action. She also uses education and structured homework to extend learning beyond sessions and reinforce progress.

Susan integrates a strengths-based, client-centered stance when collaborating with clients and believes in modeling a balanced lifestyle in her own life. She typically works Wednesday through Friday from 9:00 a.m. to 5:00 p.m. and Saturdays from 8:00 a.m. to 2:00 p.m.; she does not offer evening appointments, so clients needing evening availability should look for a therapist who provides those times.